Because many items are personalized, we accept returns/refunds only if the issue is caused by us (production defect, wrong item, or engraving error). Please contact us within 7 days of receiving your order and include photos/video plus your order details. We will review and offer the best solution (repair, replacement, or refund).
Yes. We offer delivery based on your location. Message us on WhatsApp +509 40 66 17 95 or email serviceclient@haiticreative.com to confirm delivery availability, timing, and fees.
We accept MonCash, bank transfer, and other options depending on the order. We’ll confirm the available methods when we send your quote.
Yes. Send your file by WhatsApp or email. For best results, we recommend clear, high‑resolution images and vector files when available (SVG, PDF, AI).
We specialize in laser engraving, laser cutting, and personalization on materials like wood, acrylic, glass, leather, slate, and aluminum. If you’re not sure what fits your idea, message us and we’ll guide you.
You can order through our website or by messaging us on WhatsApp (+509 40 66 17 95). You can also email us at serviceclient@haiticreative.com. To get started faster, please send: what you want, quantity, deadline, and your logo/photo (if any).
